WHB
is run by humans. Whilst our R&D team is working night and day to try and create robots
that do all of the work for us, we're still a little way off that, leaving us to do the
work. We're human and we can make mistakes. We have in the past and we will do so in the future.
However, we are always quick to acknowledge where we have made a mistake and will always go the
extra mile to correct any mistakes that we have made.
Competitors will try and hide mistakes they
have made, we do not. Go ahead and check our forums and you will see that the occasional hiccup occurs.
What separates us from the rest is how we address such hiccups and our openness in doing so.
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Up to 4 Free Domains
FREE Setup
Multi Language Cpanel |
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Unlimited MySQL Databases
Multimedia Support
30 Day Money Back Guarantee |
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WHB
Prices run from $5.95 a month on up, so if you’re looking for budget deals, this is a place to find them. Customer comments almost always mention the array of features available for an unbeatable price; even the cheapest plans come with many features, including database support and ecommerce and server side scripts.
Score: 9.50/10
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Our reliability pledge ties in closely with our views on customer satisfaction.
A customer isn't going to be satisfied if they receive great customer support,
loads of hosting features, budget pricing but constant unreliability.
We therefore place great emphasis on excellent reliability; we use only
the latest, fastest hardware for both our servers and network equipment.
We spend hours each day combing through our servers ensuring they are performing to an optimum.
We have a 5 page checklist that must be completed before a server is put into production.
We have a monitoring system that alerts us by SMS, email and Instant Messaging in the event of any problem.
The result? Uptime figures most people only dream of at this price point.
We regularly acheive 100% uptime in any given month for each of our servers,
and even when we fall short of this mark, we're still looking at 99.9%.
Don't believe us? We post the figures every month on our web hosting blog. Go and see for yourself!
Score: 9.60/10
WHB
boasts high uptime rates, often reaching 100 per cent in a month. Again, it’s all about openness: WebHostingBuzz posts their uptime figures every month so customers can evaluate for themselves.
Score: 9.60/10
Web hosting is a service business. They key to success in a service business
is providing a good service. This is something we take very close to heart and consequently,
we strive to (and succeed in doing) receiving extremely high levels of customer satisfaction.
We'd like you to take a look at our hosting reviews page for an example of this. Every few months,
we update the reviews page so that you get an accurate perspective of what our customers are saying
about us and these testimonials are not altered in any way. The majority of our business comes from
word-of-mouth recommendations -- undoubtedly the best testimonial you can get.
Score: 9.70/10
WHB
offers a number of helpful video tutorials, community forums and a help desk that is open 24/7. They also offer live chat and toll-free telephone support options for sales and technical questions.
Score: 9.60/10
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